Consulting Rates

Hourly Consulting Services*

Network consulting with our staff of experienced Network Support Engineers for any issue or network planning during our regular business hours of 9AM - 5PM CST.

• Consulting and support as you need it with little upfront cost
• Works for large projects or small
• Troubleshooting or Network Planning
• Access to our HelpDesk Ticketing System in which you are able to: enter your own Support Ticket request at any time, track progress, communicate with our Engineers and securely transfer network information
• Support Tickets received by Engineers quicker due to automated accounting verification when a credit card is on file

$175 USD per hour

(billed in 1/2 hour increments)

Scheduled Service Call -- Normal Business Hours**

Scheduled call back from a specific Engineer at a specific date and time. Min. of 2 hours non-refundable pre-paid to schedule call. Normally needs to be scheduled 48 hours in advance.

 Same as above plus

• No waiting for Support Engineer to call, you know exactly when and which Engineer you will be working with
• Great for conference calls with multiple parties or companies

$175 USD per hour

Minimium of 2 hours per ticket

15 Hours of Pre-Paid Bulk

15 Hours pre-paid support time at a discounted rate! Can be used during regular business hours billed at the reduced rate of $160.00/hr. or after-hours at the reduced rate of $240.00/hr. 

(Please note: this is not a Priority Support package and Bulk Support Package expires 2 years after purchase)

• Reduced hourly rate for consulting and support as you need it
• Works for small or large projects
• Troubleshooting or Network Planning
• Access to our HelpDesk Ticketing System in which you are able to: enter your own Support Ticket request at any time, track progress, communicate with our Engineers and securely transfer network information
• Knowing exactly when your account will be charged for work on Support Tickets
• Comfort of knowing support time is already paid for when you need it

• $160 USD per hour
• (billed in 1/2 hour increments)

Scheduled call back from a specific Engineer at a specific date and time. Min. of 2 hours non-refundable pre-paid to schedule call. This must be schuduled with the engineer in question. This is NOT schudueld until the engineer notes it is schuduled on the ticket.

• No waiting for Support Engineer to call, you know exactly when and which Engineer you will be working with
• Great for conference calls with multiple parties or companies

After Hours Service Call - After Normal Business Hours - Includes Weekend and Holidays - Emergency Call

Min of 2 hours non-refundable.
LTI makes not guarentee of engineer avaiability.

• Emergency Network support
• Must have active pre-paid support time

• $350 USD per hour
• Minnimum of 2 hours per ticket
• Additinal time billed at $350 USD per hour

1 Year Term MinimumAdditional

Priority Support Contract Agreement gives your HelpDesk Support tickets priority over other customer types.

Support Tickets receive Priority Status as soon as entered into HelpDesk Ticketing System

• Reduced hourly rate for consulting and support as you need it
• Works for small or large projects
• Troubleshooting or Network Planning
• Access to our HelpDesk Ticketing System in which you are able to: enter your own Support Ticket request at any time, track progress, communicate with our Engineers and securely transfer network information
• Knowing exactly when your account will be charged for work on Support Tickets
• Comfort of knowing support time is already paid for when you need it

Package 1

10 Hour Pack

(billed in 1/4 hour increments)

$1,500

$150/hr

(billed in 1/4 hour increments)

Package 2

20 Hour Pack

(billed in 1/4 hour increments)

$2,800

$140/hr

(billed in 1/4 hour increments)

Package 3

30 Hour Pack

(billed in 1/4 hour increments)

$3,900

$130/hr

(billed in 1/4 hour increments)